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Customer Satisfaction Survey

Please take a few moments to complete this satisfaction survey.

Overall, how satisfied were you with the product / service?
Very Satisfied Satisfied Neutral UnsatisfiedVery Unsatisfied


Would you recommend our product / service to colleagues or contacts within your industry?
Definitely Probably Not Sure Probably NotDefinitely Not


Would you use our product / service in the future?
Definitely Probably Not Sure Probably NotDefinitely Not


How long have you used our product / service?
Less than a month 1-6 months 1-3 years Over 3 YearsNever used


How often do you use product / service?
Once a week Twice a week Once a month 2-3 times a month Once every 2 months
Never reused bag


How long did your shopping bag last?
A week 1 months 2 months 3 months 4 months 5 months More than 5 months


What aspect of the product / service were you most satisfied by? Mark all which applies. Please mark all which applies.
Quality Price Experience Usage Experience Distributor Customer Service


What do you like about the product / service?



What do you dislike about the product / service?



Where did you receive your bag?



What aspect of the product / service were you most disappointed by? Please mark all which applies.
Quality Price Experience Usage Experience Distributor Customer Service


Was your shopping bag stuffed with sales coupons?
Yes No


Did you use any of the provided coupons?
Yes No


How many times did you use the provided coupons?
Once Twice 3 Times 4 Times 5 times or more Never


Did you share your coupons with friends?
Yes No


How far away from the distributor did you take and reuse your bag?
1 mile 2 miles 3 miles 4 miles 5 miles 6 miles More than 6 miles


What sort of coupon did you redeem?
Food industry Auto care Heath Care Weight lose Self improvement Entertainment
Clothing Clothing Home Care Education related Dry cleaners/Laundry mat Grocery
Insurance Others


What kind of coupon would you like us to include in the future:



Suggest a service or a product which you like to see implemented by TheEnviro-Pros? Your suggestion must offer a solution to an environmental issue. Receive a $100.00 reward should we accept your suggestion. There will not be any further royalties paid other than the reward payment for the submission of your ideas.



Provide contact information along with an address so your check can be mailed to you, should your idea be selected by TheEnviro-Pros.



Thinking of similar products / services offered by other companies, how would you compare the product / service offered by our company?
Much Better Somewhat Better About the Same Weight lose Much Worse Don't Know


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